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+33 (0)7 68 20 84 20

GTC


TERMS AND CONDITIONS

The present conditions of sale are concluded on the one hand by the company DAVID VANILLE which can be reached by phone 07.68.20.84.20 whose head office is in Lusigny sur Barse, siret number 84788180200015 and on the other hand, by any individual or legal entity wishing to make a purchase via the website www.davidvanille.com hereafter called "the buyer".

IMPORTANT:

If a parcel is stipulated as delivered by my logistician, the post office or DHL, no recourse will be possible!

Packages stipulated as delivered by post and DHL are not the responsibility of David Vanille.
Only DHL customer service (reachable on 0 809 40 02 13) and Colissimo (reachable on 3631) are able to respond to your complaint

Subject

The present conditions of sale are intended to define the contractual relationship between David Vanille and the Buyer and the conditions applicable to any purchase made through David Vanille's merchant site, whether the Buyer is a professional or a consumer. The acquisition of a product through the present site implies an acceptance without reserve by the purchaser of the present conditions of sale.

These conditions of sale will prevail over any other general or particular conditions not expressly approved by David Vanille who reserves the power to modify his conditions of sale at any time. In this case, the applicable conditions will be those in force at the date of the order by the buyer.


Ownership clause: in application of the law 80335 of 12.05.80: the transfer of ownership of the goods is suspended until full payment has been made.

Prior to the delivery, It is agreed between the Buyer and the Seller that the transfer of ownership is subject to full payment of the value of the goods. The totality of the goods sold will therefore remain the property of the Seller until the full sale price has been paid Independently from does that the merchandise hasit summer delivered or not
This clause is valid also in the situation where l’buyer is undergoing a procedure of backup and/or managerial controlled. The present east clause expressly accepted by l’Buyer


General terms and conditions of sale


***All orders imply adherence to the GTC below which prevail over any contrary stipulation.
Any claim to be valid must be made no later than 48 hours after receipt of goods. Unopened and hermetic bag as in reception.

***Problems due to a bad storage in an unsuitable place, a germ-vector bag or any other conservation problem cannot be attributed to David Vanille.



Our invoices are payable via our secure 3D online banking system through www.DavidVanille.com.

Our drafts do not constitute a novation or derogation to our express payment condition at Lusigny sur Barse via www.DavidVanille.com.

In case of dispute, the Commercial Court of Troyes will have sole jurisdiction.

No discount for early payment.

If an error occurs during the preparation of your order, a refund equivalent to the amount of the missing products will be made to your credit card used when you placed your order. No return will be possible to complete the order preparation error.

Our customers remain responsible for verifying the conformity of the goods to the use they make of them.





Characteristics of the goods and services offered

The products offered are those listed in the catalogue published on www.davidvanille.com. These products are offered while stocks last. Each product is accompanied by a description drawn up by David Vanille.

The photographs put forward on the site www.davidvanille.com are contractual.

Prices

David Vanille reserves the right to modify its prices at any time, it being however understood that the price appearing in the catalogue on the day of the order will be the only one applicable to the buyer. The prices indicated on the invoice include the expenses of treatment of orders, transport and delivery insofar as they take place in the geographical zones envisaged hereafter: Metropolitan France, Europe (excluding Domtom)

Geographical area

The online sale of the products presented in the site is reserved for buyers who reside in France, Europe excluding the French overseas departments and territories

Orders


The buyer, who wishes to buy a product must obligatorily

  • fill in the identification form on which he will indicate all the requested details or give his customer number if he has one.
  • validate his order after having checked it.
  • make the payment in the conditions provided (banking platform used by the company David Vanille)
  • confirm his order and payment. Confirmation of the order implies acceptance of these terms and conditions of sale, the acknowledgement of having perfect knowledge of them and the renunciation to avail oneself of one's own terms and conditions of purchase or other conditions. All the data provided and the recorded confirmation will be worth proof of the transaction. The confirmation will be worth signature and acceptance of the operations carried out. The seller will communicate by e-mail confirmation of the registered order.



*** Deliveries and Merchandise Returns / Disputes ***


Deliveries are made to the address indicated in the order, which can only be in the agreed geographical area.
The order will be handed over to a post office depot or a private carrier promptly upon receipt of full payment.
Delivery in France, Europe, Overseas according to the rates in force on the site subject to change.

Deliveries are made from Monday to Friday inclusive.

The risks are the responsibility of the purchaser from the moment the products have left the premises of David Vanille.
If the products are out of their packaging, no request for refund can be made.

If the buyer wishes to return the products, the return transport costs will be at his expense.
The refund that will be made, if the product is indeed similar and not altered, will be made up to the value of the product only.

If an order error is made and noticed upon receipt, a refund will be made via our 3D Secure payment interface systematically.

Withdrawal period of 14 days for non-professional customers following receipt of the goods, unopened package in accordance with the paragraph above "General Conditions of Sale"

If the order is not picked up in relay within the required time, if the order is returned to David Vanille, a 10€ fee will be deducted from the amount refunded to our client.
This 10€ fee includes shipping costs and the loss of the company (preparation, packaging, shipping).

If a parcel is stipulated as delivered by my logistician, the post office or DHL, no recourse will be possible!

Packages stipulated as delivered by post and DHL are not the responsibility of David Vanille.
Only the customer service DHL (reachable at 0 809 40 02 13) and Colissimo (reachable at 3631) are able to answer your complaint



Responsibility

David Vanille, in the process of selling online, is bound only by an obligation of means. Its responsibility cannot be engaged for any damage resulting from the use of the Internet network such as loss of data, intrusion, virus, rupture of the service, or other involuntary problems. Intellectual property, all elements of the site www.davidvanille.com are and remain the intellectual and exclusive property of www.davidvanille.com, trademark registered at the INPI under number 3875558.

No one is authorised to reproduce, exploit, redistribute or use for any purpose whatsoever, even partially, elements of the site, whether software, visual or audio. Any simple link or hypertext link is strictly forbidden without the express written agreement of the owner of the brand and the company David Vanille and the site www.davidvanille.com

All copies of photos, property of David Vanille is exposed to costs of 5000€ HT if copy on marketing support or website.

Personal data

When you browse my site, you are required to provide me with personal data. I thank you for your trust and would like to inform you here about the use of your data and your rights.

The controller

The person in charge of processing personal data is the company DAVID VANILLE, whose contact details can be found in the legal notice.

Purposes of data collection and processing

The personal data collected on my site are used to process orders and manage the commercial relationship (deliveries, invoices, after-sales service). I may also use your data for advertising purposes, either with your express consent or to the extent permitted by law. I may also use your data to meet our legal and/or regulatory obligations, if any.

Recipients of personal data

The recipients of your personal data collected on our site are first and foremost myself for the processing of your orders and customer relationship management. Other recipients of your personal data are, where appropriate, my payment or payment security providers, my delivery service providers, my business partners. If required by law, your consent will be obtained or you will be given the opportunity to refuse before any data is passed on to third parties.

Your Rights

You are reminded that the person whose personal data is processed has the right to access, rectify and oppose the processing of his or her personal data. You can exercise these rights by contacting the service

Cookie

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My website uses cookies. These are small text files stored on your hard drive. The cookies used on my site enable me to offer you the following services: wish list, comparison function, saving the basket, identification on a new visit, memorisation of visits, personalisation of the commercial offers we will propose to you according to your browsing history etc. Most cookies are intended to allow or facilitate your navigation and are necessary for the operation of my online shop. The use of cookies, whether your own or third party cookies, which are not necessarily necessary for the operation of the site, requires your express consent. You can express your consent or oppose the use of cookies by setting up your connection device in an appropriate manner. To do so, please refer in particular to your browser's user guide.

Commercial prospecting by e-mail

If you no longer wish to receive commercial prospecting by e-mail, you can let me know at any time by one of the following means

 * send an email to the contact form, your unsubscription will be effective within a week.

Archiving

David Vanille will archive purchase orders and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of article 1348 of the Civil Code. The computerized registers of the David Vanille brand will be considered by the parties as proof of communications, orders, payments and transactions between the parties